Tuesday, 16 February 2016

We are all API remixers now



The dawn of the thin enterprise
In my role I get involved in lots of client discussions. People look at me to bring ideas to life that help tackle the disruptive challenges on their horizons. In supporting this we’ve created ‘The Future Enterprise’ a view of what an enterprise, city or government department will look like in five to ten years’ time. This explores the business drivers, technology enablers and the things to think about to prepare for the future.
One of the themes called out is the Dawn of the Thin enterprise.  This effectively represents the movement of an organisation to focus on the core value proposition or sticking to your knitting.  It explores what an organisation will look like if it outsources, crowdsources, open sources and digitises all of its non-core activities.
In this world digital will be the primary transaction channel, leading to more automation and targeted business process outsourcing. A place where robotic process automation will be widely used to replace repetitive tasks performed by humans and where many enterprises move their non-differentiated development to Open Source.
Going back to your youth
But how do you actually do this and what do you need to be in place? A component for this is the socket to which these blocks can be plugged. It’s very much like the digital equivalent of the Lego blocks we all used to play with. In the digital domain these are known as APIs or Application Program Interfaces.  A set of routines, protocols, and tools for building software applications. Once common API standards are in place there is huge potential for the development of useful apps.
Thinking about the skills necessary to take advantage of this transformative power I’m inspired by the likes of Calvin Harris and Avicii, DJs who can mix and blend numerous channels simultaneously, monitor music via a laptop dashboard, and respond to audience (customer) requests on the fly. They crowdsource energy and channel it leaving fans wanting more.
Reinvention versus invention
Top DJs can take home more than the musicians whose content they are reinventing. The ability to take the available digital building blocks or APIs and quickly plug them together in a mix and match manner is powerful and highly valuable.
Add this capability, to the impact of Ray Kurzwell’s Singularity Theory and Moore’s Law and you have an incredibly powerful transformative moment.  We have a scenario that applications and products that a year ago weren’t economically feasible are now perfectly doable.  
APIs are everywhere. They are physical and virtual, hardware and software. We can wear them, implant them and plug into them. They are fuelled by data.  See my recent Big Bang Data Post.

APIs are the path to digital transformation and the thin enterprise. How are you remixing them?

Tuesday, 2 February 2016

Bring to life your virtual workforce… extreme automation and the Arsenal



Last week our Tomorrow, Today campaign kicked off. This involved a day out at the Emirates to talk about one of my emerging technology focus areas.  The whole new world of software robots and process automation.

Those in the know will appreciate my close affinity with Arsenal. In a couple of their games you could say that they’ve played like robots.  Arsene is an original thinker but automating the players maybe a step to far for now. For those of us in less creative and active roles extreme automation and connectivity will soon have an impact.

Biggest technology disruptor over next few years
Workforce automation and the use of software robotics is forecast to be one of the biggest technology disruptors over the next decade.  According to some recent work from Mckinsey, almost half the activities that an individual is paid to perform can be automated by currently demonstrated technology.  

At the recent World Economic Forum, the rise of the machines and fourth industrial revolution were hotly debated. The UBS report presents a very interesting framework to consider the potential impact of the technology.

The road ahead will be bumpy…but automated
The road ahead to run a new virtual workforce is less about automating individual jobs, and more about automating activities and redefining roles and processes.  No doubt managing and leading increasingly automated organisations will becomes a competitive differentiator.


A key takeaway for me was how the various emerging technologies we are dialling down into are becoming more integrated and will enable the smarter organisations to create a multiplier effect for true transformation.  Knitting technologies such as Blockchain 2.0 and software robotics together won’t be easy but the size of the prize is significant. 

More and more I'm seeing people explore new technology as pilots but the real value will come in the multiplier effect when we begin to think in combinations and integrated moves.   So maybe not that far away from Arsene and his thinking after all.